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Email Address

sales@ecopackagingamerica.com

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Toll Free +1(877)3525193

5900 Balcones Drive 17406,

Austin TX 78731

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FREE SHIPPINGAll US States
MOQ100 Boxes
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Eco Packaging America custom boxes
Let's Talk About Your Packaging

Have a product to package or a deadline to hit? Reach our team by phone, email, or WhatsApp and get a free, itemized quote within 24 hours, design included, no obligation.

Whether you are launching your first product, reordering a favorite box, or planning a large wholesale run, we are easy to reach and quick to respond. Tell us what you need and we will point you to the right person on the first try.

Ways to Reach Us
ChannelDetailsBest For
Phone+1 (737) 304 5044Quick questions & urgent timelines
Emailsales@ecopackagingamerica.comArtwork, specs & detailed quotes
WhatsAppwa.me/17373045044Real time chat, photos & samples
Quote FormRequest a Quote pageThe fastest path to pricing
Business Hours & Response Times

Our sales and support desk keeps standard U.S. business hours, and our WhatsApp line is monitored around the clock so you are never left waiting on a time sensitive order.

  • Sales and support: Monday through Friday, standard U.S. business hours
  • WhatsApp support: Available 24/7 for quick questions and order updates
  • Quote turnaround: Free, itemized quote within 24 hours
  • Email replies: Typically the same business day
How Can We Help Today?

Sales Inquiries

New project or first order? Share your product type, rough dimensions, quantity, and any branding you have. We will recommend the right box style and materials and send pricing fast.

Customer Support

Already placed an order? Reach out for proof approvals, production updates, tracking, or help with a delivered order. Have your order details handy so we can jump straight in.

Request a Quote

The quote form is the quickest way to get pricing. Add your quantity range and upload artwork if you have it, this is optional and never required. No die or plate charges, and no minimum order pressure.

Project Consultation

Not sure which structure, board weight, or finish fits your product? Ask for a consultation. Our team will walk you through options, trade offs, and costs before you commit to anything.

Office Information

Eco Packaging America, Headquarters

5900 Balcones Drive 17406, Austin, TX 78731

Phone: +1 (737) 304 5044

Email: sales@ecopackagingamerica.com

WhatsApp: wa.me/17373045044

Production: 100% US based facilities, with multiple manufacturing units across the country.

Interactive map of the Austin, TX headquarters will be embedded here so visitors can confirm the location and view directions.
Service Areas

We produce everything in the United States and ship free to all 50 states. Brands from coast to coast, including New York, Los Angeles, Chicago, Miami, Dallas, Seattle, and everywhere between, order from us without ever paying for delivery.

  • Free shipping nationwide across the United States
  • Fast carriers including FedEx, UPS, DHL, OnTrac, and LaserShip
  • Tracking provided on every order
Why Reach Out to Us
  • Free design and quote within 24 hours, no strings attached
  • No minimums, so small and large orders are equally welcome
  • 20% off your first order
  • Straight answers from people who know packaging, not a phone tree
What Happens After You Contact Us
  1. We review your request and confirm the details we need to quote accurately.
  2. You get a free design & itemized quote within 24 hours.
  3. We refine together, revisions are free until the design is right.
  4. You approve and we produce, most orders in 8 to 10 business days.
  5. We ship free to your door, with tracking every step of the way.
Contact Us By the Numbers
  • 24 hrs
    Quote Turnaround
  • 24/7
    WhatsApp Support
  • 50
    States Served
  • 20%
    Off First Order
Contact FAQs

How fast will I get a quote?

Within 24 hours of sending your product details, and the quote is free and itemized, with no hidden fees.

Do I need finished artwork to get started?

No. Send whatever you have, even just a logo or an idea. Our design team can build print ready artwork from scratch at no cost.

What is the fastest way to reach a person?

WhatsApp is monitored 24/7 for quick questions. For detailed specs and files, email is best. For urgent timelines, call us directly.

Can you handle rush orders?

Often, yes. Tell us your deadline when you reach out and we will confirm whether expedited production and shipping can meet it.

Where is your packaging produced?

All of our production facilities are based in the United States, with multiple manufacturing units across the country. That means consistent quality, flexible capacity, and shorter delivery times, and we ship free to all 50 states.

Do you offer bulk discounts?

Yes, up to 20% off bulk orders through a transparent tiered structure, plus 20% off your first order as a new customer.

Where are you located?

Our headquarters is at 5900 Balcones Drive 17406, Austin, TX 78731. We serve clients nationwide with free shipping.

Ready When You Are

Send your details now and we will reply with a free design concept and a clear quote within 24 hours. No pressure, no obligation, just a fast, honest answer.

Get your free 24 hour quote today: free design, no minimums, free U.S. shipping.

Reviews From Our Valued Customers

Google Reviews Trustpilot
A
Ashley Turner

Okay, these Halloween tuck boxes were a total hit!! We used them for our fall candle drop and the spooky print came out so crisp, the colors were spot on with the proof. They fold together super easy too, which was a lifesaver when we were packing a ton of orders. A few customers literally messaged us saying they kept the boxes lol. 10/10 would order again.

J
Jessica Moreno

Not gonna lie, I was a little nervous ordering 5000 boxes at once, but they turned out way better than I expected. They're legit sturdy, no more cakes sliding around in the car on deliveries. Our logo on the lid looks so clean. We went back and forth on the proof a couple times and the team was chill about it and replied fast every time. Def reordering.

R
Rachel Bennett

I bake from home so I wasn't sure custom boxes were worth it for a small biz like mine, but wow. My cakes look SO much more professional now. The window on top is perfect for showing off the design and it fits my tall layered cakes no problem. Clients keep complimenting the packaging. Honestly such good quality for the price!

O
Olivia Grant

Obsessed with how our chocolate gift boxes came out!! The inserts keep every piece snug so nothing rolls around in shipping, and the finish just feels fancy when you hold it. John helped us figure out the right size and insert layout, which was a huge help because we had no clue lol. Customers love gifting these and our holiday sales were definitely better for it.

T
Tyler Brooks

Switching to custom printed cups was a total game changer for our shop. The logo pops, the colors are bright, and the cups hold a double scoop without getting soggy (finally!!). Delivery took about 10 days, which worked fine for us. People actually notice the branding now, and the whole shop just looks way more put together. Big fan.

What Makes Eco Packaging America the #1 Choice for Custom Packaging?

We don't just sell boxes we build brand identities. Here's why thousands of American businesses trust Eco Packaging America for their custom packaging needs:

20% First-Order Discount
600+ Packaging Solutions
Premium Design Quality
Eco-Friendly & Sustainable Materials
No Minimum Order Requirement
Free Professional Packaging Design
Flexible & Transparent Pricing
Nationwide Free Shipping

Ready to Elevate Your Brand with Premium Custom Packaging?

Join 500+ American businesses who trust Eco Packaging America for eco-friendly, high-quality custom packaging boxes. Get your free quote in 24 hours.

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